{"id":3735,"date":"2024-06-06T14:59:03","date_gmt":"2024-06-06T12:59:03","guid":{"rendered":"https:\/\/charmss-jewelry.com\/?page_id=3735"},"modified":"2024-07-07T19:44:47","modified_gmt":"2024-07-07T17:44:47","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/charmss-jewelry.com\/fr\/return-policy\/","title":{"rendered":"Politique De Retour"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Vous avez le droit de retourner votre commande jusqu'\u00e0 14 jours apr\u00e8s r\u00e9ception.<br>Vous pouvez enregistrer votre retour <a>via ce lien<\/a> via notre formulaire de retour.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Co\u00fbts retour<\/strong><br>Belgique: \u20ac4.95<br>Europe: \u20ac9.95<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les produits retourn\u00e9s seront rembours\u00e9s d\u00e8s r\u00e9ception sur le compte sur lequel la commande a \u00e9t\u00e9 pass\u00e9e.<br>Si vous exercez votre droit de r\u00e9tractation, le produit doit \u00eatre retourn\u00e9 non port\u00e9 et non endommag\u00e9 dans son emballage d'origine.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Il est de la responsabilit\u00e9 du client de s'assurer que le colis est re\u00e7u en bon \u00e9tat (m\u00eame pour les colis perdus), et si n\u00e9cessaire, le client doit prouver le retour avec un re\u00e7u d'exp\u00e9dition.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si la totalit\u00e9 de la commande est renvoy\u00e9e, les frais d'envoi seront rembours\u00e9s ; si une partie seulement est renvoy\u00e9e, les frais d'envoi resteront \u00e0 la charge du client.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Remarque!<\/strong><br>Les produits qui ne sont pas retourn\u00e9s dans leur emballage d'origine ne seront accept\u00e9s pour traitement que si le produit est encore en bon \u00e9tat.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Echanges<\/strong><br>Il n'est possible d'\u00e9changer les bagues que pour une taille diff\u00e9rente.<br>Tous les autres articles peuvent \u00eatre retourn\u00e9s pour remboursement.<br>Si vous souhaitez un article diff\u00e9rent ou nouveau, vous devez passer une nouvelle commande.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Remboursement<\/strong><br>Pour les retours, le montant de la commande sera rembours\u00e9 dans les 14 jours suivant la r\u00e9ception de votre retour, \u00e0 condition que le produit ait d\u00e9j\u00e0 \u00e9t\u00e9 re\u00e7u en bon \u00e9tat. Charmss se r\u00e9serve le droit de refuser les produits retourn\u00e9s s'il s'av\u00e8re qu'ils ont \u00e9t\u00e9 port\u00e9s ou retourn\u00e9s en dehors de la p\u00e9riode stipul\u00e9e.<\/p>\n\n\n<div class=\"wpforms-container wpforms-block wpforms-block-8f61e2db-a70b-4c16-a9bd-b8e58c4a3eb5\" id=\"wpforms-1912\"><form id=\"wpforms-form-1912\" class=\"wpforms-validate wpforms-form\" data-formid=\"1912\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/fr\/wp-json\/wp\/v2\/pages\/3735\" data-token=\"1559c9a8cb765066187b223d161490b0\" data-token-time=\"1794528553\" data-trp-original-action=\"\/fr\/wp-json\/wp\/v2\/pages\/3735\"><noscript class=\"wpforms-error-noscript\">Veuillez activer JavaScript dans votre navigateur pour remplir ce formulaire.<\/noscript><div class=\"wpforms-field-container\"><div id=\"wpforms-1912-field_2-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"2\"><label class=\"wpforms-field-label\">Nom <span class=\"wpforms-required-label\">*<\/span><\/label><div class=\"wpforms-field-row wpforms-field-large\"><div class=\"wpforms-field-row-block wpforms-first wpforms-one-half\"><input type=\"text\" id=\"wpforms-1912-field_2\" class=\"wpforms-field-name-first wpforms-field-required\" name=\"wpforms[fields][2][first]\" required><label for=\"wpforms-1912-field_2\" class=\"wpforms-field-sublabel after\">Pr\u00e9nom<\/label><\/div><div class=\"wpforms-field-row-block wpforms-one-half\"><input type=\"text\" id=\"wpforms-1912-field_2-last\" class=\"wpforms-field-name-last wpforms-field-required\" name=\"wpforms[fields][2][last]\" required><label for=\"wpforms-1912-field_2-last\" class=\"wpforms-field-sublabel after\">Nom<\/label><\/div><\/div><\/div><div id=\"wpforms-1912-field_3-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"3\"><label class=\"wpforms-field-label\" for=\"wpforms-1912-field_3\">E-mail <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"email\" id=\"wpforms-1912-field_3\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][3]\" spellcheck=\"false\" required><\/div><div id=\"wpforms-1912-field_4-container\" class=\"wpforms-field wpforms-field-number\" data-field-id=\"4\"><label class=\"wpforms-field-label\" for=\"wpforms-1912-field_4\">Num\u00e9ro de t\u00e9l\u00e9phone <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"number\" id=\"wpforms-1912-field_4\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][4]\" step=\"any\" required><\/div><div id=\"wpforms-1912-field_5-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"5\"><label class=\"wpforms-field-label\" for=\"wpforms-1912-field_5\">Num\u00e9ro de commande <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-1912-field_5\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][5]\" required><\/div><div id=\"wpforms-1912-field_6-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"6\"><label class=\"wpforms-field-label\" for=\"wpforms-1912-field_6\">Les produits que vous souhaitez retourner ou \u00e9changer<\/label><input type=\"text\" id=\"wpforms-1912-field_6\" class=\"wpforms-field-large\" name=\"wpforms[fields][6]\" ><\/div><div id=\"wpforms-1912-field_7-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"7\"><label class=\"wpforms-field-label\" for=\"wpforms-1912-field_7\">Raison du retour <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-1912-field_7\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][7]\" required><\/div><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"1912\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/charmss-jewelry.com\/fr\/wp-json\/wp\/v2\/pages\/3735\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-1912\" class=\"wpforms-submit\" data-alt-text=\"Sending...\" data-submit-text=\"Ask for return\" aria-live=\"assertive\" value=\"wpforms-submit\">Demander le retour<\/button><\/div><input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form><\/div>  <!-- .wpforms-container -->","protected":false},"excerpt":{"rendered":"<p>You have the right to return your order within 14 days.You can register your return here via our return form or if you want to exchange a product. Return CostsBelgium: \u20ac4.95Europe: \u20ac9.95 Returned products will be refunded upon receipt to the account on which the order was placed.If you exercise your right of withdrawal, the [&hellip;]<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3735","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/charmss-jewelry.com\/fr\/wp-json\/wp\/v2\/pages\/3735","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/charmss-jewelry.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/charmss-jewelry.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/charmss-jewelry.com\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/charmss-jewelry.com\/fr\/wp-json\/wp\/v2\/comments?post=3735"}],"version-history":[{"count":4,"href":"https:\/\/charmss-jewelry.com\/fr\/wp-json\/wp\/v2\/pages\/3735\/revisions"}],"predecessor-version":[{"id":3751,"href":"https:\/\/charmss-jewelry.com\/fr\/wp-json\/wp\/v2\/pages\/3735\/revisions\/3751"}],"wp:attachment":[{"href":"https:\/\/charmss-jewelry.com\/fr\/wp-json\/wp\/v2\/media?parent=3735"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}